MyStake Responsible Gaming

Responsible Gambling at MyStake Australia

At MyStake, we are committed to promoting responsible gambling practices to ensure that your gaming experience is both safe and enjoyable. We understand that while gambling can be a fun and exciting activity, it is important to maintain a healthy balance. Below, we provide information on how to gamble responsibly, the tools we offer, and where to find support if you need it.

Our Safer Gambling Tools

To help you manage your gambling habits effectively, we offer several tools that empower you to stay in control. These tools can be customised to suit your personal preferences and ensure that your gambling remains a positive experience.

Deposit Limits

Setting deposit limits is a practical way to manage the amount of money you spend gambling. You can set daily, weekly, or monthly limits to ensure you stay within your budget. Implementing these limits not only prevents you from overspending but also promotes responsible gambling behaviour, allowing you to enjoy your gaming sessions without unnecessary financial stress.

Loss Limits

Similar to deposit limits, loss limits allow you to control how much money you are willing to lose over a specified period. With these limits in place, you have a safeguard against chasing losses, which can lead to increased financial strain. Establishing a loss limit helps maintain a balance between entertainment and responsibility, ensuring that your gaming remains a pleasurable experience.

Time Limits

Time limits enable you to manage the amount of time you spend gambling. By setting specific time restrictions, you can guarantee regular breaks, preventing gaming from overshadowing other important aspects of your life such as work, family, and social activities. Our intuitive system sends gentle reminders, encouraging you to maintain a balanced lifestyle with ease.

Reality Checks

Reality checks provide timely reminders that interrupt your gaming session to show you how long you have been playing. These notifications allow you to take stock of the time you have spent and make informed decisions about whether to continue playing or take a break. They serve as a valuable tool for maintaining awareness of your gaming behaviour, reinforcing responsible gambling habits.

Self-Exclusion

If you feel the need to take a break from gambling, our self-exclusion feature allows you to temporarily or permanently exclude yourself from accessing your account. This period of exclusion can be a valuable time for reflection and reassessment of your gambling habits. It's a proactive step towards regaining control, providing a much-needed pause for evaluation to ensure that gambling remains enjoyable rather than harmful.

Recognising Signs of Problem Gambling

It's important to be aware of the signs that may indicate a gambling problem. Recognising these early can help you take action before things escalate. Here are some common signs to watch out for:

• Frequently thinking about gambling, including thoughts of past victories or future games.
• Feeling compelled to bet larger amounts to experience the same thrill.
• Unsuccessful attempts to control or reduce gambling activities.
• Experiencing irritability or agitation when unable to gamble.
• Using gambling as a way to escape life's pressures or negative emotions such as anxiety or depression.
• Pursuing losses by increasing gambling activity in an attempt to recover money.
• Concealing gambling activity from loved ones to hide its impact.
• Risking relationships, careers, or educational opportunities because of excessive gambling.
• Borrowing funds or disposing of personal assets to continue gambling.

If you identify with any of these signs, it might be time to review your gambling habits. Have an open discussion with someone you trust; talking through your concerns can often provide clarity. Professional help can also be invaluable if you need additional support to manage these issues.

Getting Help Locally

We understand that overcoming gambling challenges can be a daunting task, but assistance is at hand. If you believe you or someone you know may benefit from support, there are several Australian services ready to assist:

• Gambling Help Online: Offering free and confidential support, counselling, and information for anyone affected by gambling troubles. Available 24/7. You can reach them at 1800 858 858 or by visiting gamblinghelponline.org.au.
• Lifeline: Providing crisis intervention and suicide prevention support. You can contact them at 13 11 14 any time, day or night.
• Relationships Australia: Offers counselling services for individuals and families facing issues related to gambling. Contact your nearest local office for more details.

Remember, you are not alone, and these organisations are just a call away, ready to offer tailored advice and supportive counselling to suit your unique needs.

Our Commitment to Responsible Gambling

At MyStake Australia, we champion responsible gambling and place the wellbeing of our players at the forefront. We encourage all users to make full use of the tools available and to seek support if they have any reservations about their gambling patterns.

Our dedicated support team is always on hand to answer any questions regarding responsible gambling tools and can provide guidance on how to use them effectively, ensuring that your gaming stays enjoyable and in check.

To make the most of your gaming experience, keep in mind the following tips:

• Gamble only with funds you can afford to lose.
• Set clear time and financial boundaries for your gaming sessions and adhere to them.
• Balance gambling with other fulfilling activities in your life.
• Regularly take breaks to avoid becoming consumed by gambling.
• Monitor your emotional state and avoid gambling when stressed or upset.

While we strive to provide a secure gaming ecosystem, the onus ultimately lies with you to ensure that gambling remains an enjoyable, controlled activity.

18+ Only

Gambling at MyStake is strictly for adults aged 18 years and above. We rigorously enforce age restrictions and employ measures to verify users' ages. Any discrepancies discovered will result in account suspension until satisfactory verification is provided.

Your cooperation is critical in preventing minors from accessing gambling services. We recommend using internet filtering software to restrict underage access on shared devices, ensuring your gaming remains appropriate for its intended audience.

Your wellbeing is our top priority. Play responsibly, and remember that help is always available if needed.

For further assistance, feel free to contact our customer service team, who are always ready to support you on your journey to responsible gambling.